Shipping and Returns

 

Glacia Shipping Policy

Glacia provides multiple shipping options at checkout with displayed estimated delivery times.

Estimates originate from carriers. Next-day delivery carries no guarantee. Post-dispatch responsibility transfers to the carrier.

Delays occur. Submit inquiries via contact page for carrier coordination.

Free Shipping

Promotional free shipping activates when advertised and qualified.

Pre-Orders

Pre-order windows approximate supplier stock receipt. Uncontrollable supplier delays may extend dispatch. Contact via page for updates.

International Orders

Express international dispatch completes in 7-12 days or longer due to local factors or supply disruptions.

Worldwide delivery includes all duties and taxes. Checkout price equals total cost.

Unexpected pre-delivery fees trigger reimbursement upon contact.

Hong Kong base targets displayed windows. Remote areas require full window exhaustion before inquiry.

Return Shipping Costs

Faulty goods within 30 days qualify for covered HK return shipping.

Change-of-mind returns bear customer-paid shipping.